Privacy Policy
Last Updated: 1 May 2025

At Nabaa Al Hareer, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with us in any way. By using our site, you agree to the terms outlined below.

---

1. Information We Collect

We collect the following types of information:

a) Personal Information

When you make a purchase, sign up for an account, subscribe to our newsletter, or contact us, we may collect personal information such as:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely through third-party gateways)

b) Non-Personal Information

We may collect non-identifiable data including:

• Browser type and version
• Device type
• IP address
• Time spent on site
• Pages visited
• Referral source

This helps us understand visitor behavior and improve user experience.

---

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders
• To send transactional emails (order confirmation, shipping updates)
• To respond to your inquiries or customer support requests
• To send promotional emails or offers (if you opt-in)
• To analyze website performance and user behavior
• To improve our products, services, and website content

We do not sell or rent your personal information to third parties.

---

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal data. These include:

• SSL encryption for data transmission
• Secure payment processing via trusted third-party gateways
• Restricted access to personal data only to authorized personnel
• Regular monitoring and security updates to our website infrastructure

Despite these precautions, no method of transmission over the Internet is 100% secure. We strive to use commercially acceptable means to protect your information, but cannot guarantee absolute security.

---

4. Cookies and Tracking Technologies

We use cookies and similar tracking tools to:

• Remember your preferences and login details
• Analyze site traffic and trends
• Personalize your experience

You can choose to disable cookies through your browser settings. However, doing so may affect your ability to use certain features of the site.

---

5. Third-Party Services

We may use trusted third-party services such as:

• Payment gateways (e.g., Stripe, PayPal)
• Shipping partners
• Email marketing platforms
• Analytics providers (e.g., Google Analytics)

These third parties only receive the data necessary to perform their services and are obligated to protect your information in accordance with their privacy policies.

---

6. Your Rights

Depending on your region, you may have the following rights:

• To access, update, or delete your personal data
• To opt-out of marketing emails at any time
• To request data portability (if applicable)
• To withdraw consent where processing is based on consent

You can contact us at any time to manage or request changes to your personal information.

---

7. Children’s Privacy

Our website is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.

---

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this page regularly to stay informed about how we protect your information.